FAQ
Everything you should know before arriving in Aconcagua
We gathered the questions we answer most often about permits, luggage, porters, logistics and mountain operations so you can plan with confidence.
Answers
Updated frequently asked questions
When arriving to Mendoza airport, someone picks me up? If my luggage does not arrive with my flight, how do I reclaim it? How do I get it?
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Our guides always pick up their passengers. If your luggage has not arrived with you, the guide will arrange issues with the company and send the file number to our offices to do the follow-up via internet and telephone. Once recovered, is sent to wherever the passenger is located at that moment (Hotel in Mendoza/Puente del Inca/base camp).
Can I reserve a single room in hotels? Can I have a single tent just for me?
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Every passenger, when confirming the expedition reservation, can choose a single room with a preferential fare. They can also choose single tents up to base camp, or during the whole expedition for an extra cost.
Luggage for the city or that I do not want to take with me to the mountain can be stored in Uspallata or Puente del Inca?
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In Uspallata hotel we have a private Andes Vision storage room to deposit our expedition goods and luggage. In Puente del Inca we have our Operations Centre where luggage can also be stored, with no extra fees in both cases.
How do I get the ascension permit? How much does it cost?
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Aconcagua Vision manages the preform with the passengers' data, previous to their arrival. Afterwards, you do the payment in Mendoza assisted by the local guide. It is important for you to have enough cash, because it is the only way to do it. With the payment invoice and the preform, guide and passengers go together to the administration offices and get the permit. Park authorities do not define the current fees until 2 or 3 weeks prior to the beginning of the season on December 1.
When we start hiking, does our equipment come with us? Do we have access to it along the way?
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Mules go generally faster than the group. Both in Pioneers route as in 360 degrees route mules are going to leave our luggage in every intermediate camp so we can take our belongings before arriving to the base camp. Therefore we do not have access to them while hiking, but we do have access on destination. This is the main reason why our guides always recommend not taking unnecessary elements during the hike.
May I take electric or electronic devices such as iPod, iPad, photo camera or shaving machines?
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Of course you do, in fact is recommendable to bring your own favourite music to listen in relax moments, or to share it in base camps through the Bluetooth loudspeakers in our domes. They are also equipped with 220 volts 24 hours a day, guaranteeing you full charged batteries when departing to high altitude camps. Base camp tip: our domes have wooden floors and gas heating, making them really comfy even on cold and snowy days. It is recommended to bring light and comfortable house shoes or slippers such as Crocs, which we can use all around the base camp and in high altitude camps to go to the toilet or move between tents.
Can I take part of the expedition if I am celiac or vegetarian?
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Of course you do. We always recommend mentioning in advance any special requirement with food or medical conditions, for our personnel to have it in mind and plan ahead the expedition.
Should I take any climbing or technical gear for the Pioneers route or 360 degrees route?
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Aconcagua Vision highly recommends the use of helmet, because on summit day there is a risk of rock droppings on the big couloir. See the suggested equipment list for details.
Should I take cash to the expedition?
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You only need to have cash with you for the permit and for the restaurants in Mendoza and Uspallata, not included in the services provided. We also recommend you to take some more in case you decide to use some personal porters, which you can pay directly at the base camp. Tips are not included and it is something porters, arrieros and base camp personnel strongly appreciate.
How many kg of food each passenger have to carry?
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On carrying days each passenger loads a maximum of 9 kg to Camp 1, 6 kg to Camp 2 Guanacos and 3 kg to Camp Colera for the 360 degrees route. On the Pioneers route (Normal) you should count on 9 kg to Camp Canada, 8 kg to Nido de Condores and 3 kg to Colera. On the way back you just carry your personal equipment since every bit of waste is brought down by our porters with no extra fees.
How much does a personal porter cost for all altitude camps? May I share a porter with another member of the expedition?
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Porters carry up to 20 kg and depart from base camp to altitude camps. Fees are calculated per section. Hiring personal porters increases significantly our summit possibilities, since it allows us to save energy for the summit day and avoid the burden of carrying all our equipment. We can also share porters with other passengers, paying proportionally to the kg we want to be transported.
What happens if I get sick or have some medical problem? Should I pay my evacuation? What happens if I decide to abandon the expedition?
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On the rear side of the ascension entrance permit to the park there is a medical checklist. Every time the expedition moves towards the base camp, every passenger must complete a check done by the park medical service. If somebody gets serious altitude sickness or suffers any illness considered important by the medical service, he or she will be evacuated by helicopter to the park entrance free of charge. From this point, passengers are responsible for every other service such as transfer to Mendoza or Santiago de Chile, mules for transportation of personal equipment, accommodation and similar expenses. Aconcagua Vision staff will assist you all the time and manage all reservations needed for your return home with no managing fees. If you voluntarily choose to abandon the expedition, you are responsible for all costs regarding accompanying guides to the park entrance, mules, heli-charter, transfers, accommodation and related services.
If we do not use extra days at the park or we go back straight to Mendoza, can I change non-used services for hotel nights in the city?
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Services are non-interchangeable. Read carefully the included and not included services section.
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